We accept payments through Paypal (supported circuits: Paypal, Visa, Visa Electron, Mastercard, Maestro, American Express, Discover and Carta Aura), Credit Cards, Apple Pay and Google Pay trough the Stripe's payments system.
In case of an unsuccessful payment for 3DS:AUTHENTICATION ERROR, please repeat the payment, ensuring that your credit card details and the 3D Secure* code required to approve the transaction are entered correctly.
To proceed with a new payment attempt it is not necessary to repeat the personalisation of the bottles, since you can retrieve the order in your cart. Once in the section you will see a list of all the items you have saved, clicking on the green 'Complete' button next to the desired order will be redirected to the checkout page. At this point you can proceed with a new attempt of payment.
If the error 3DS:AUTENTICATION ERROR is still displayed after the next payment attempt, please check in the customer area of the card used whether the 3D Secure fraud protection system is correctly configured.
Alternatively, you can use PayPal and complete the purchase:
To request assistance fill out the form on the CONTACTS page specifying in the subject: Problem payment order ID (order number), we will reply as soon as possible. With 3D Secure you define the Verified by Visa and SecureCode MasterCard fraud protection systems designed to guarantee greater security in online payments.